Privacy Policy

Effective Date: April 19, 2026

Introduction

Sun King Pool Services ("Sun King," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to that information when you use our website at sunkingpool.com or contact us for pool services.

By using our website or submitting a quote request, you agree to the practices described in this policy.

Information We Collect

We collect information in the following ways:

Information You Provide Directly

When you submit a quote request or contact form on our website, we collect:

• Your name (first and last)
• Phone number
• Email address
• Service address
• Pool type and service preferences
• Any additional details you include in your message

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address and general geographic location
• Browser type and version
• Pages visited and time spent on each page
• Referring website or search query
• Device type and operating system

This information is collected using cookies and similar tracking technologies (see "Cookies" below).

How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and service inquiries
• Provide, manage, and improve our pool services
• Send service confirmations, scheduling information, and service-related communications
• Follow up on open service requests or outstanding quotes
• Improve our website and understand how visitors use it
• Comply with applicable laws and regulations

We will not use your contact information to send unsolicited marketing emails or spam. Any communications we send will be directly related to your inquiry or active service agreement.

We Do Not Sell Your Data

Sun King Pool Services does not sell, rent, trade, or otherwise transfer your personal information to third parties for marketing or any other commercial purposes. Period.

We may share your information only in the following limited circumstances:

• Service providers: We may share data with trusted vendors (such as email delivery services) strictly to facilitate our communications with you. These vendors are contractually prohibited from using your data for any other purpose.
• Legal compliance: We may disclose information if required to do so by law, court order, or government authority.
• Business transfers: In the event of a merger or acquisition, your information may be transferred as part of that transaction, subject to the same privacy protections described here.

Cookies

Our website uses cookies — small text files stored on your device — for analytics purposes only. We use analytics data to understand how visitors find and use our website so we can improve it.

We do not use cookies to track you across other websites or to serve you targeted advertising.

You may disable cookies in your browser settings at any time. Note that disabling cookies will not affect your ability to request a quote or contact us.

Data Retention

We retain your contact information for as long as necessary to fulfill the purposes described in this policy — typically for the duration of your service relationship with us, plus a reasonable period afterward for business records. If you would like your data deleted, please contact us using the information below.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any non-essential communications

To exercise any of these rights, please contact us at the information provided below.

Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a new effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, want to exercise your rights, or have a privacy-related concern, please contact us:

• Sun King Pool Services
• 301 W Platt St, Tampa, FL 33606
• Phone: (813) 321-6424
• Email: service@sunkingpool.com